September brings improvements across route planning, customer communications, reporting, integrations, and the driver experience. We’ve also continued strengthening platform performance and reliability to make everyday operations smoother for dispatchers, drivers, and customers.
🌐 Web Updates
✨ New Features & Improvements
More Flexible Route Planning & Rescheduling
Improved itinerary rescheduling to make schedule changes more reliable and easier to manage.
Enhanced Auto-Split and Route Builder behavior to create more consistent routes.
Improved handling of maximum work times and other route planning rules.
Enhanced on-route pickup behavior for greater flexibility when managing active routes.
Better Customer Communications
Improved scheduled RCS confirmations and tracking communications.
Added SMS as an option for contactless signature workflows, giving customers another convenient way to complete required signatures.
Enhanced web push notification reliability to help ensure important updates reach users.
Add to Wallet
Added support for Google Wallet on Android and Apple Wallet on iOS, making it easier for customers to keep important information accessible directly from their phone.
Reporting Improvements
Continued improvements to Reports V2, including operator and vehicle reporting.
Improved the performance of larger reports for faster and more reliable access to operational information.
Integrations & API Enhancements
Improved Public API reliability across job creation, job updates, itineraries, locations, and other workflows.
Enhanced webhook handling and added support for additional events, including job cloning.
Improved import callbacks and overall import reliability for connected systems.
🛠️ Fixes
We resolved a wide range of issues across the platform, including:
Fixed route planning issues involving Auto-Split, maximum work times, rescheduling, stop positioning, and itinerary changes.
Improved Route Builder reliability and corrected cases where itinerary changes could be lost.
Fixed several issues affecting scheduled confirmations, tracking SMS, push notifications, and RCS messaging.
Improved job imports and callbacks for more consistent processing.
Corrected customer search and account management issues.
Fixed several Public API and webhook issues affecting jobs, locations, itineraries, and integrations.
Improved payment workflows, including clearer handling of outstanding balances and oversized payment amounts.
Fixed issues affecting mandatory photos and signatures when completing jobs.
Improved tracking widget behavior and customer-facing pages.
Resolved various stability and performance issues across the platform.
🤖 Foresight AI
September marks an important milestone for Foresight AI as we continue expanding its role within Match.
Removed the BETA designation as Foresight continues to evolve into a core part of Cigo.
Improved Foresight account and access handling.
Continued reliability improvements behind the scenes to support a smoother AI experience.
This is just the beginning for Foresight, and we’re excited about what’s coming next.
📱 Mobile Updates (iOS & Android)
✨ Improvements
Improved driver authentication and session management for a more reliable login experience.
Enhanced contactless signature workflows with additional communication options.
Continued improvements to notifications and real-time driver updates.
🛠️ Fixes
Fixed several iOS issues affecting job actions and sign-out behavior.
Improved handling when the same driver account is used across multiple devices.
Added clearer feedback when a driver is unable to complete an action.
Fixed issues affecting job completion when mandatory photos or signatures are required.
Improved handling of high-resolution photos.
Corrected issues affecting shift start and end workflows.
Resolved additional mobile stability and usability issues.
🐞 General Improvements
September also includes numerous behind-the-scenes performance, security, and reliability improvements. We’ve strengthened notifications, imports, routing, integrations, and other high-volume processes to keep Match responsive and dependable as your operations grow.
Thank you for your continued feedback and support as we keep improving Match.