This month, we focused on making the platform faster and more reliable while enhancing reporting, route planning, customer communications, and everyday workflows. We’ve also introduced several behind-the-scenes performance improvements to ensure a smoother and more consistent experience as your operations continue to grow.
🌐 Web Updates
✨ New Features & Improvements
Faster, More Responsive Reporting
Improved report performance and filtering for a faster, smoother experience when working with operational data.
Enhanced reporting for vehicle and operator information, making it easier to access the insights you need.
Improved Route Planning
Enhanced Auto-Split and route planning behavior for more consistent results when organizing jobs.
Improved handling of maximum work times, breaks, and service-time limits to help create more practical routes.
Enhanced itinerary warnings to make important planning information easier to identify.
Improved route editing so manually reordered stops and ETA adjustments are handled more consistently.
Better Customer Communications
Improved scheduled tracking and confirmation notifications for more dependable customer communications.
Enhanced support for RCS messaging to help communications run more reliably.
Continued improvements to contactless signature workflows.
Improved Job Management
Enhanced job editing and completion workflows for a smoother day-to-day experience.
Improved the handling of recurring jobs and customer updates.
Enhanced customer search capabilities to make it easier to locate the right information.
Labels & Fulfillment Improvements
Improved custom label PDF exports and print label formatting.
Enhanced fulfillment report photo handling for a smoother experience when submitting supporting information.
Platform & API Performance
Made job creation through the Public API faster and more reliable.
Improved the performance of several high-volume workflows, including scheduling, driver information, photos, and fulfillment reporting.
Strengthened overall platform performance to better support busy operations and larger workloads.
🛠️ Fixes
We’ve resolved a variety of issues across the platform, including:
Fixed issues affecting on-route pickup jobs.
Improved the reliability of job imports and reduced issues during larger or simultaneous operations.
Corrected several route planning issues involving breaks, stop removal, Auto-Split, and job exclusions.
Fixed issues affecting job completion and job profile workflows.
Improved scheduled notifications, confirmations, and tracking communications.
Corrected print label and custom PDF formatting issues.
Improved sidebar navigation and general interface behavior.
Resolved several reporting and filtering issues.
Improved customer and job data handling for greater consistency.
Corrected various API issues affecting job creation, vehicles, and other integrations.
Fixed numerous performance and stability issues across scheduling and other high-volume areas of the platform.
📱 Mobile Updates (iOS & Android)
✨ Improvements
Improved fulfillment report photo handling for a smoother mobile workflow.
Continued performance improvements to help driver workflows remain responsive and reliable.
🛠️ Fixes
Resolved several issues affecting job and fulfillment workflows.
Improved the consistency of information displayed to drivers.
Fixed additional mobile usability and stability issues.
🐞 General Improvements
August also includes a significant number of behind-the-scenes performance and reliability improvements. We’ve optimized several high-volume processes, reduced unnecessary processing, and strengthened overall platform stability to deliver a faster and more dependable Match experience.
Thank you for your continued feedback and support as we keep improving Match.