This month’s updates are focused on making everyday workflows smoother, improving route clarity, strengthening notifications, and delivering a more dependable experience across Cigo Tracker.

🌐 Web Updates

✨ New Features & Improvements

More Flexible CSV Imports

We’ve enhanced CSV imports by adding support for **Piece Count** mapping. This gives teams more flexibility when importing delivery data and helps ensure shipment information is brought into Cigo Tracker with greater accuracy.

Expanded Carrier Conversation Options

We’ve added a new carrier conversation option, giving teams more flexibility in how delivery communication is managed and helping support smoother coordination across operations.

Improved Customer Communication Through Cigo Bridge

Cigo Bridge now supports additional driver-to-customer communication improvements, helping teams create a smoother and more connected delivery experience.

Better Job Time Window Visibility

We’ve added support for updated job time window information, helping teams work with clearer scheduling details and more accurate delivery expectations.

Cleaner Tracking Page Experience

We’ve improved the tracking page experience by removing unnecessary inactivity messaging, helping customers and users stay focused on the delivery information that matters most.

Better Route Planning Stability

We’ve improved route planning so route sequences and stop order remain more consistent throughout the day. This helps dispatch teams work with clearer, more reliable route information.

Improved Auto-Split Accuracy

Auto-Split has been refined to better handle route exclusions and pickup grouping, helping teams create cleaner routes with fewer manual adjustments.

Clearer Stop Numbering

We fixed issues that could cause stop numbering to appear incorrectly, making routes easier to follow and review.

More Accurate Distance and Time Display

We improved how distance and time information appears when values are unavailable or not yet calculated, creating a cleaner and less confusing experience.

More Reliable Email Alerts and Job Timing

We made improvements to email alerts and job timestamps to help ensure users receive clearer and more accurate delivery updates.

More Flexible Branch-Level Notifications

We improved custom branch-level notifications to help teams better manage communication across different parts of their operation.

Improved Foresight AI Reliability

We made improvements to Foresight AI to provide a smoother experience and reduce unnecessary error messages.

Stronger API and Integration Reliability

We improved API and integration handling to support more consistent data accuracy, better security, and more dependable connected workflows.

Improved Notes & Chats Experience

Images and videos shared in Notes & Chats can now be viewed more reliably, making it easier to review important delivery information.

Smoother Imports

We’ve made several improvements to large file imports, providing a more dependable experience and clearer progress throughout the import process.

Improved Platform Performance

We’ve addressed performance-related issues to help Cigo Tracker remain fast, responsive, and reliable during day-to-day use.

✨ Improvements

Simpler Action Management

We’ve streamlined the Actions page by removing options that were no longer needed, creating a cleaner and more intuitive mobile experience.

Mobile Version 2.39.0

This release includes mobile updates that support a smoother and more reliable experience for drivers using Cigo Tracker on iOS and Android.

🛠️ Fixes

We’ve improved the reliability of fulfillment report submissions that include image uploads, helping drivers complete their work with fewer interruptions.

Along with these updates, we’ve delivered several additional fixes and behind-the-scenes improvements across the platform to continue improving stability, reliability, security, and the overall user experience.

Thank you for your continued feedback. Your input helps us make Cigo Tracker even better every month.