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October 22nd, 2024 - Release Notes
October 22nd, 2024 - Release Notes

Here are the latest updates to the web platform since the end of August!

Updated over 2 months ago

We're excited to share the latest updates and improvements to the Cigo Tracker platform to this day.

These releases include significant enhancements across scheduling, notifications, user preferences, and security, offering more flexibility and a smoother experience for both administrators and users. These changes span across multiple features, ensuring that our platform continues to meet your needs and improve your daily operations.


October 14th

  • Increased flexibility for scheduling SMS and email notifications by adding half-hour time slots. Administrators can now select half-hour increments between 6:00 AM and 8:00 AM, as well as between 8:00 AM and 11:30 PM. This applies to both the Confirmation module and the primary Scheduled notifications.

  • Users creating Jobs via the web form can now suppress the warning/alert modal for similar Jobs by selecting a "Don't ask me again" checkbox. This preference is saved as a cookie, preventing the modal from reappearing on the current browser.

October 10th

  • The new login portal now supports email-based 2FA. All web users can enable 2FA after verifying their email address.

    • Additionally, the system now supports remembering the device for 30 days, reducing the frequency of 2FA prompts.

    • Account administrators can enforce email verification and enable 2FA for users.

    • If a user's email is unverified at the time of enabling 2FA, they will be prompted to verify their email on the next login.

October 8th

  • The label generator module now supports multiple label sizes, including A6 (4x6 inches), 4x8 inches, 6x3 inches, 4x3 inches, and 8.5x11 inches, providing greater flexibility and compatibility with various label printing hardware.

October 7th

  • Enabled access to past dates in the Route Builder to facilitate reviewing previous days and making limited adjustments to itineraries.

October 2nd

  • Import Tool Enhancements:

    • Added the ability for dispatchers to view the map preview for each record in full-screen mode, offering greater flexibility when managing data.

    • Fixed an issue where notification settings in the Confirmation module were incorrectly mapped, ensuring proper functionality.

    • Resolved various user interface issues that occurred under specific conditions, improving overall stability.

    • Improved the color contrast throughout the user interface to enhance visibility and accessibility for all users.

October 1st

  • Enhanced the tracker widget's invoice search functionality to support lowercase characters and improve accuracy in finding tracking information for jobs linked to multiple invoices.

September 29th

  • Supervisors can now access the Concluded Jobs page to review and export job data for one or multiple assigned Providers.

    • Filters allow selection of specific Providers, and exports respect these filters, with a potential cap to avoid performance issues.

  • The "Concluded Jobs" CSV export now includes two additional fields:

    • Email: Customer's email

    • Mobile Number: Customer's mobile number

    • These fields are added as the last two columns for easier access to customer contact details.

September 18th

  • Fixed a rendering issue in the Route Builder that occurred on Chrome when the web application was installed as a PWA (desktop app).

September 16th

  • Refined the Enhanced Address Validation (EAV) feature to reduce unnecessary manual reviews by ignoring minor discrepancies such as spaces in postal codes or accents in city names.

September 10th

  • Enhanced the Planner’s PDF and HTML output to improve data subdivision across pages when printed.

August 28th

  • Added dynamic adjustment and optimization of vehicle loading capacities, allowing the system to consider the volume and weight of pickups, returns, and exchanges even without configured stop locations in the Route Builder.


Thank you for your continued feedback and support as we work to enhance the Cigo Tracker platform. We're committed to providing you with powerful tools that improve efficiency and flexibility.

Stay tuned for more updates, and as always, feel free to reach out with any questions or suggestions!

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